Guides to Businesses in ChatGPT
What OpenAI’s documentation says, in plain language, with our advice kept separate and labeled. Last checked on November 10, 2026.
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How to claim your business in ChatGPT
Who can claim, what to have ready, the seven steps, the four verification methods, and what to do if your listing is missing, locked or already taken.
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ChatGPT business verification: claim approval, Persona and the blue check
The two separate approvals, what Persona asks for, when the blue check appears, why verification fails and who should hold the account.
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ChatGPT Business Hub Insights: what mentions, clicks and discovery topics mean
How a mention is defined for online and local businesses, what a click does and doesn’t confirm, why metrics go blank, and how to keep a record past 28 days.
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ChatGPT Business Agents: who can publish one and how to set it up
Eligibility, what an agent can and can’t do, the setup steps, the policy rules that can get an agent removed, and a 30-question test to run before publishing.
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Glossary of Business Hub terms
Short definitions of every term OpenAI uses: Business Hub, mention, discovery topics, Persona verification and the rest.
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Questions and answers
The questions business owners ask most, each answered in a paragraph.
Find out what’s missing before you claim
The readiness check takes about ten minutes and tells you what to fix first. Your answers stay in your browser.